Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 06, 2025

1. Introduction

Code 10 LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Contact us through our contact forms or email
  • Subscribe to our newsletter or marketing communications
  • Use our services or request information about our services
  • Participate in surveys, contests, or promotions

This information may include your name, email address, phone number, company name, billing address, and other contact details.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses
  • Date and time of your visit

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process your transactions and manage your account
  • To communicate with you about our services, updates, and promotional offers
  • To respond to your inquiries and provide customer support
  • To monitor and analyse usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms and conditions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under data protection laws, you have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your personal data
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For more detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Code 10 LTD

Email: support@code-10.co.uk

Phone: +44 (0)20 1234 5678

Registered in England and Wales. Company No: 16815110